Art Alles
Support Phone Case
Model
From now on, when you purchase any FASE phone case, you will receive a free card! Quantities are limited and while supplies last.
Note: If the above three fields are blank, you will receive a card to fill in your own words.
Specification
Shipping Fee
• Free shipping for orders over HK$300. A delivery fee of HK$25 will be applied for orders below HK$300.
Shipping Service
• Our products are shipped by SF Express. You can choose 【Home Delivery】 or 【Self Pickup 】service during checkout.
【Home Delivery】
• Only applies to Hong Kong, including Hong Kong Island, Kowloon and New Territories.
• An additional shipping fee of HK$20 per order will be charged for remote areas (charged at checkout): including Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, Ping Chau and Lantau South.
【Self-pickup】
• You can pick up your order at SF Locker, SF Store, SF Business Station or SF Service Partner (e.g. 7-11 stores, Circle K stores, small chain stores, etc.). You can view available pick-up locations at checkout.
• If you place an order before 2 pm, the goods will be received as soon as the next working day; if you place an order after 2 pm, the goods will be received as soon as two working days. (Except public holidays and subject to location).
For more shipping details, please see the Shipping Methods page of the website.
Protect Case
Durable and resilient, the transparent back case, combined with a unique frame design, provides all-around protection and enhances durability.
MagSafe Compatibility Option | 3mm Thickness | 2.5m Drop-test | REACH Non-toxic Testing | 12 Months Warranty
Mirror Case
Stylishly designed, using lightweight mirror-like material, providing a smooth touch while enhancing aesthetics and protection.
Black/Tan Color | MagSafe Compatible | 2.5mm Thickness | 1.25m Drop-test | REACH Non-toxic Testing | 12 Months Warranty
Clear Case
Features a slim plastic frame to fully protect your mobile phone. The thickened air cushion corner design structure provides you with effective shock absorption and buffering.
Matte Case
The matte protective case effectively prevents scratches and fingerprints, while enhancing the user experience and aesthetics of the smartphone.
FAQs
You can check the product FAQs here
Product Package
Each product will be accompanied by an original FASE cardboard box to ensure that the product is protected during the shipping process.
the different styles, but they are primarily made of polycarbonate (PC), thermoplastic polyurethane (TPU), and thermoplastic elastomer (TPE).
Most of our phone case materials have passed the non-toxic testing of REACH, ensuring that they do not pose any health hazards and providing you with peace of mind while using them.
- iPhone 16 Pro Max / 16 Pro
- iPhone 16 Plus / 16
- iPhone 15 Pro Max / 15 Pro
- iPhone 15 Plus / 15
- iPhone 14 Pro Max / 14 Pro
- iPhone 14 Plus / 14
- iPhone 13 Pro Max / 13 Pro / 13
-Galaxy S24 Ultra/S24 Plus/S24
-Galaxy S23 Ultra/S23 Plus/S23
The weight and dimensions of the phone case vary depending on the different styles. You can visit the product page to view the relevant information.
Product Warrant
Yes, every phone case produced by FASE comes with a 12-month warranty. If any issues arise within 10 days of purchase, you can also benefit from a one-to-one exchange.
It begins from the day of your receipt of the product. If you encounter any issues with the product, please contact us within the 10-day period by service support form.
It begins from the day of purchase. Please fill in the service support form if you need support within warranty period.
If it is confirmed that the quality of the phone case does not meet the product standards, FASE guarantees to arrange a replacement.
If you need to request a product exchange within 10 days of receiving it or require product maintenance during the warranty period, please fill out the service support form and provide product photos/videos. Our CS team will respond to you via email within two working days to follow up on your order.
You have to visit selected stores for exchange. Our CS team will follow-up the details with you.