Pay by Credit Card/ Digital Wallet
Multiple member benefits, regularly delivered!
Pay by Digital Key/ Gift Card
You can use the digital key purchased from other partner platforms to make payment during checkout. For detailed instructions on how to use it, please refer to the following tutorial:
Pay by Member Points
You can redeem a promo code by member point in "Member" section and apply at checkout.
Connect with customer by benefits
Subtext1
$1 = 1 Point
Get 1 Point for spending $1
Subtext1
20 Points=$1
Every 20 points can be used as $1
Payment FAQs
Multiple member benefits, regularly delivered!
Payment FAQs
Why the transaction is failed?
If a transaction fails, it could be due to a credit card issue or ongoing system maintenance. You can try logging in again and placing the order once more. If the problem persists, you can fill in the service support form, our CS team will follow-up with you.
What if I cannot receive the credit card verification code?
If you have any questions regarding credit card verification, please contact your card issuing institution directly.
What if I forgot to use the promo code/ digital key after transaction is made?
Promo code/ digital key must be used at checkout.
How many promo code can I use in each transaction?
Only 1 promo code can be used in each transaction.
How many gift card can be used for each transaction?
There is no limit for gift card in each transaction.
Can promo code and gift card be used at the same time?
Promo code and gift card can be used at the same time.
Can I gain member point if I used promo code?
The discount amount deducted using a promo code will not be eligible for earning member points. For example, if you purchase a phone case for $398 and use a $30 promo code, the transaction will be eligible for earning loyalty points based on the discounted amount of $368.
How to I do if I have placed an order successfully?
After completing the transaction, you will receive an order summary email notifying you that we have received your order. The email will include a detailed list of the products you have purchased and the shipping method chosen, providing you with a reference for future inquiries or tracking purposes.